The agreement between your business and ours.

1. Who you are contracting with

This agreement is between your business and AIChoosingYou LLC, a Delaware limited liability company, of Delaware, USA - “we”, “us”, trading as AI Choosing You. The details above are the operator of record, and the Privacy Notice covers what we do with information about you.

2. Who can use this

You may use the service only if you are at least 18 and acting for a business. By submitting the form or placing an order you confirm that you are allowed to give us the business information you send and to accept these terms for that business.

The service is not for consumers, patients, or personal use.

3. What the service is

We measure how consumer AI assistants - ChatGPT, Gemini, Perplexity, Claude, DeepSeek and Mistral - answer the questions your customers ask, and whether your business is named in those answers. On that measurement we sell five things:

• The free scan. One real customer question for your market, asked across those assistants, with the raw answers emailed to you. One per business.
• The report. The full measurement for your business and your city, with the answers we received, who was named instead, what in the public record explains it, and the ranked plan of what to change. The plan is part of the report and is not sold separately.
• The fix work. We make the changes on your own site ourselves: the pages written and put live once you have approved each one. For that job you give us access to your site, limited to that job, and you may withdraw it when the work is done. We never publish as you or speak as you, and we change nothing you have not approved first.
• A new site. We build the site, set up to be read and cited by assistants as well as by search engines.
• Monitoring. The same questions asked again on a schedule, with the movement reported to you monthly.

A report is complete on its own. We do not hold back a finding to sell you the next thing, and we will tell you when we think you do not need the next thing.

4. What the measurement does and does not prove

AI answers change. The same question can produce different names on a different day, from a different place, in a different session, or after a provider changes something we do not control. A report is a dated observation made by a disclosed method, not a statement about what every person will always see.

We distinguish being recommended, being mentioned, being absent, and the assistant being unavailable or the answer inconclusive. When an assistant is unavailable during a run we say so and exclude it rather than counting it against you.

We do not guarantee that you will be named by any assistant, that you will rank anywhere, or that you will get more visits, enquiries, customers or revenue. Monitoring shows movement over time; it does not prove that anything we recommended caused it. We do not measure classic Google rankings and we do not diagnose them.

5. What we need from you

• accurate information about your business, corrected promptly if something changes;
• the right to give us whatever text, links, images or documents you send;
• your own review of any recommendation before you act on it - you know your business and your obligations;
• no patient-identifiable data and no protected health information, ever;
• lawful use: no scraping, overloading, reverse engineering or misuse of this service or of the assistants we query, and no use of a report to make a false, misleading, medical or unlawful claim.

6. Prices

Every price is exact and is shown before you order. The report is the one price that depends on your trade - standard trades pay the first figure, higher-ticket trades the second - and it is fixed on your trade’s page before you order anything. Everything else is one price for every trade, with a lower price while our badge is displayed on your site (section 8, “The badge”).

What	Price	With our badge
The scan	Free	Free
The report (standard / higher-ticket trades)	$99 / $199	no badge price
Monitoring, monthly	$99 per month	$79 per month
Monitoring, paid yearly (20% off)	$79 per month, $948 a year	$63 per month, $756 a year
The report and a plan (fixing your site)	$499	$399
A new site	$999	$799

Prices are in US dollars and do not include any tax that applies to you; where we have to charge tax it is shown before you pay. The report, the plan and a new site are one-time purchases. Monitoring is a subscription and section 8 governs it.

7. Ordering and delivery

There is no checkout on this site today. You ask for something, we confirm in writing what it is and what it costs, and we invoice you. Work starts when the invoice is paid and we have what we need from you.

Our delivery commitments are these. The free scan is normally emailed within a couple of business days, and carries no guaranteed time because it costs you nothing. A report is delivered within five business days of payment and of receiving the information we asked for. A plan, or a new site, is delivered by a date we agree with you in writing before you pay. Time spent waiting for something we asked you for does not count against those clocks, and a business day is Monday to Friday in your local market.

8. Monitoring: renewal and cancellation

Monitoring renews automatically until you cancel - monthly if you pay monthly, yearly if you pay yearly. Before you enrol, and immediately before you agree, we show you the price, the tax, the billing interval, the date of the first charge, the fact that it renews by itself, and how to cancel. You have to take a positive step to agree; nothing is pre-ticked, and enrolment is never bundled into another purchase.

You can cancel at any time by writing to hello@aichoosingyou.com, and we will confirm in writing. Cancelling stops the next charge; the period you have already paid for runs to its end, after which the checks stop and what we have already delivered stays available to you. For a yearly plan we send a reminder at least 30 days before it renews.

A period that has already started is not refunded and is not pro-rated, except where section 8 or the law says otherwise. If a renewal payment fails, you have seven days to fix it before the checks stop; nothing is deleted because a payment failed.

The referral programme

If you buy monitoring we give you an invite link of your own. When a business you invited through that link buys its first report and pays that invoice, and our badge is live on your own site on the day they pay, one month of your monitoring becomes free at the price you already pay. The credit is earned by the payment and the badge together - not by a sign-up, and not by a free scan - and it appears as a line on your next invoice. There is nothing to redeem and no code to type. Whether the badge was live that day is read from the same daily check the badge programme runs; a day on which our check could not reach your site is not counted against you and is decided by hand.

One paying referral earns one month. A credit has no cash value, is not paid out, is not transferable, and expires unused if your monitoring ends before it is applied. You may not refer yourself, a business you own or control, or an address you control. We may withdraw the programme at any time and may revoke a link that is used to send unsolicited messages; months already earned are still honoured. The invite page shows you counts only - never the name of any business you invited. What you send to people you know is your message from your own device: we never write to them.

The badge

If you buy monitoring we give you a badge - a small image, or one line of text, that links to our page and says your AI visibility is monitored. While it is displayed on your site, the lower “with our badge” prices in section 6 apply: monitoring at $79 a month ($63 a month, $756 a year, when paid yearly), the plan at $399 and a new site at $799. The badge must sit on a public page of the website you gave us, readable without a login; it may not be altered, and the link must keep the attribute we hand it out with. Once a day we open that page and record whether the badge is there.

Monitoring is invoiced at the badge rate for a month in which the badge was seen at every daily check; if our check cannot reach your page we record that as unknown, never as a removal, and we write to you. If the badge disappears you have seven days to put it back before that month is invoiced at the standard rate. The plan or a new site is invoiced at the badge rate when the badge is live on your current site on the day the invoice is issued, proved by the same daily check; for a new site we build, the badge ships in the delivered footer and the badge rate applies on the final invoice. If you remove the badge within 90 days of that invoice, the difference to the standard price becomes payable. Removing the badge ends the lower rate from the next invoice on, and a rate already invoiced is never charged back.

The badge rate has no cash value and is not paid out. We may withdraw the programme, or a particular badge, with a month’s notice; rates already invoiced stand. The badge is a statement about the service you buy - that your AI visibility is checked - and not a rating, certification or endorsement of your business, and you may not present it as one.

9. When we get it wrong

If we cannot deliver what you paid for, or we materially miss a delivery date we committed to, you choose: we do it again, or we refund that item in full. That applies to every paid item - the report, the plan, a new site, and a month of monitoring we could not provide.

We also correct any factual, calculation or assembly error in a delivered document without charge.

What is not, by itself, a failure on our part: a result you did not like; no assistant naming you; no gap worth fixing being found; no increase in visits, enquiries or customers afterwards; or one assistant being unavailable when the rest of the agreed scope was still delivered.

Send a refund request to hello@aichoosingyou.com with the invoice reference and the reason. Approved refunds go back the way the payment came, as fast as the bank allows. Never send card details by email.

10. Other people’s services

This service depends on AI assistants, search engines, hosting, email and other providers we do not control. Their availability, their answers and their policies can change without notice. An unavailable assistant is disclosed in your report and handled under sections 4 and 9.

11. Your material, and ours

What you send us stays yours. You give us permission to store, copy, analyse and display it only as far as we need to in order to do the work you asked for, under the Privacy Notice. You also allow us to observe public information about your business and what assistants say about it, for the market and the report you asked for.

The service, the method, the software and the structure of our reports stay ours. When you have paid, you may use and share your own report inside and outside your business as you see fit. You may not resell our service, white-label it, or reproduce the method systematically without our written permission.

Each of us will take reasonable care of the other’s non-public information and use it only for this relationship. That does not cover information that is already public, already known, independently developed, or lawfully received elsewhere, or a disclosure the law compels.

12. Suspension and ending the agreement

We may suspend or restrict access where we reasonably need to: unlawful use, non-payment, a security problem, a provider failure, or a serious breach of these terms. Where it is practical we will tell you why and give you a chance to fix it.

You can stop using the free service at any time, and cancel monitoring under section 8. Ending the agreement does not undo an order we have already delivered, and does not remove either side’s obligation to pay what was owed before it ended.

13. What we do not promise

We provide the service with reasonable care and skill. Beyond that, and beyond the specific promises written above, we make no warranties: not that the service will be uninterrupted, not that an assistant will behave a particular way, and not that any business outcome will follow.

Our recommendations are business information, not legal, medical, financial or professional advice. Decisions about your website, your advertising, your clinical practice and your compliance remain yours.

Nothing here excludes an express promise we made above, the remedy in section 8, or any liability that cannot lawfully be excluded.

14. Limits on liability

Nothing in these terms limits liability for fraud, for fraudulent misrepresentation, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Subject to that, neither of us is liable to the other for indirect or consequential loss, or for lost profit, revenue, goodwill or expected savings. Our total liability arising out of the service is limited to the greater of $500 or the amount you paid us in the twelve months before the event that caused the claim.

15. Sanctions and lawful trade

You confirm that neither your business nor anyone who controls it is subject to trade sanctions, and that you are not located in an embargoed territory. We may refuse or stop service where the law requires it.

16. Changes

We may change the service, and we may change these terms for the future. If a change matters to you we will email the address we hold for you at least 14 days before it takes effect, and the version and date at the top of this page will change. Continuing to use the service after that date means the new version applies. A change never alters an order you have already placed, or takes away something you have already paid for.

17. General

• Notices. Ours go to the email address you gave us; yours go to hello@aichoosingyou.com, or by post to the address named in section 1 above. Email counts as writing.
• Assignment. You may not transfer this agreement without our written consent. We may transfer it, in whole or in part, to a company in our group or to a buyer of our business or its assets, and you agree to that transfer in advance; your rights under it do not change.
• Severability. If any part of these terms is unenforceable, it is trimmed to the smallest extent needed and the rest stays in force.
• No waiver. Not enforcing something once does not give it up.
• Force majeure. Neither of us is in breach for a delay caused by something genuinely outside our control, and each of us will tell the other promptly when that happens.
• Whole agreement. These terms, the Privacy Notice and the written confirmation of your order are the whole agreement between us and replace anything said before it.
• Order of precedence. If they conflict: the written confirmation of your order first, then these terms, then the Privacy Notice, then anything else on this site.
• No third parties. Nobody outside the two of us can enforce these terms.

18. Law, and what happens in a dispute

These terms, and any dispute arising out of them, are governed by the law of the State of Delaware, United States, without regard to its conflict-of-laws rules. the state and federal courts sitting in the State of Delaware have exclusive jurisdiction, and both of us agree to that. This does not remove any right or protection that applies to you by law and cannot be waived.

Before either of us files anything, that party must send the other a written notice describing the dispute and what it wants, and must allow 30 days to resolve it. Sending that notice is a condition of filing, unless urgent relief or a legal deadline makes it impossible.

There is no arbitration clause and no class-action waiver in this agreement. That is a deliberate choice, not an oversight.

Version 2026-09-09 · effective 7 September 2026 · questions to hello@aichoosingyou.com · see also the Privacy Notice and the contact page.

The exact text of this version is fingerprinted (SHA-256) in /legal/versions.json, and every scan you submit records which version of these terms was live.